How to Cancel a Turkish Airlines Flight - NerdWallet (2024)

If you’re considering booking a flight with Turkish Airlines or redeeming Miles&Smiles miles for a flight operated by a partner airline, it’s good to be aware of its cancellation and refund policies. If your plans aren’t firm, you can weigh the pros and cons of making the booking in the first place.

But even with the best laid plans, things might need to be changed at the last-minute. Here's how to cancel a Turkish airlines flight and the Turkish Airlines' cancellation policy for cash and award tickets.

You can cancel a Turkish Airlines flight by accessing your booking information from the Manage Booking page. Enter the record locator and the passenger’s last name, and your booking details will populate on the next page. From there, you’ll have the option to change or cancel your flight.

You also can cancel your flight by dialing the Turkish Airlines call center at 800-874-8875. Follow the prompts, and a customer service agent will be available shortly.

If you need to cancel a Turkish Airlines award flight booked with Miles&Smiles miles, you can do so online or by calling the Turkish Airlines U.S. call center at 800-874-8875.

To get your miles redeposited, you must pay a fee of:

In case of a no-show, you can get your miles back as well for the following fee:

Depending on how many Turkish Airlines miles you redeemed, the fees to get them back in your Miles&Smiles account aren’t terribly high.

The Turkish Airlines refund policy abides by the U.S. Department of Transportation 24-hour rule.

Free cancellations are available within 24 hours on flights to or from the United States booked at least seven days before departure. You may receive a full refund back to the payment card if you cancel a flight within this risk-free cancellation period.

Turkish Airlines' cancellation policy varies depending on your destination, ticket type and fare class.

The airline sells various tickets across two cabins, economy and business. For example, for domestic travel in economy class, you can book an EcoFly, ExtraFly or PrimeFly ticket.

Let’s break it down.

Turkish Airlines cancellation policy for domestic flights (within Turkey)

The cancellation policy differs for Turkish Airlines flights between Turkey and Cyprus. You can find those fare policies here.

Turkish Airlines cancellation policy for international non-branded fares

Turkish Airlines cancellation policy for international branded fares

The following rules apply to economy tickets.

And the following rules apply to business class fares.

Even if you’ve purchased a ticket that doesn’t allow refunds, you may still be able to get your money back, depending on how you booked and if you’re covered with travel insurance.

Many different travel travel cards offer travel insurance with flight cancellation coverage. By purchasing your flight with your card, your purchase will be covered.

Assuming your reason for cancellation meets certain eligibility requirements, you can get a refund. Examples of covered reasons to cancel a trip include a qualifying illness or injury, severe weather, jury duty, quarantine and more.

It’s also possible to purchase travel insurance from a third party to ensure you’re covered for your trip.

Depending on where you’re traveling and the fare you booked, Turkish Airlines flights can be eligible for refunds, but the less expensive fares tend to include a penalty clause for you to get your money back.

The Turkish Airlines 24-hour risk-free cancellation policy allows you to cancel a U.S.-bound or U.S.-departing flight for free as long as it departs more than seven days in the future.

As far as canceling award tickets, you’ll be charged up to $70 to get the miles redeposited into your Miles&Smiles account.